

Orders that include personalised items will not be despatched until the personalised items are finished, unless by prior arrangement. Please note, to guarantee pre-Christmas delivery we require you to order before 18th December. If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc, please inform us so we can make every effort to meet this deadline. However, you are liable to pay any local import duties when taking receipt of the delivery. When we ship any orders to countries outside of the EU - we do not charge our local tax (VAT). IMPORT DUTIES (FOR ALL COUNTRIES OUTSIDE THE EU) However, you are liable to pay any local import duties when taking receipt of the order. When we ship retail orders with a value over €150 or to businesses (trade orders), to EU countries – we do not charge our local tax (VAT). Therefore, you will not be liable to pay any local import duties when taking receipt of the delivery. When we ship orders to individual customers (retail orders) to EU countries and the order value is under €150, we charge you VAT at the relevant tax rate for the delivery country. Please find more information in our International Deliveries section. Please note that the shipping costs provided by the site must be regarded as an estimate and should the item cost considerably more, we reserve the right to withhold the order, and notify you of the expected delivery cost. If the darts you have ordered are out of stock - we will notify you and give you an estimated time of when they are due in. We do our utmost to complete all orders fully and may from time to time substitute an out of stock product with a similar item or duplicate items already purchased to avoid any delays in shipping. Fast Track service does not guarantee next day delivery - only that the order will be sent by us into the postal system, via your chosen delivery method. Any orders placed on Friday PM or over the weekend will leave us on Monday.
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Customers must enter their full details online, in order that any queries can be dealt with as soon as possible. If ordered before 3pm (Monday-Friday) then the order will leave us the same day. **Sometimes adverse weather conditions and industrial action may limit the services provided to us by Royal Mail or Couriers - please note that we cannot be held responsible for delays caused by external companies**Īny orders that choose our Fast Track Service will be guaranteed to leave us within the timeframe specified. Items purchased over a weekend, or Friday after 3pm, will leave on Monday. Please note that for delivery purposes - items are for Monday-Friday only. However, during the busy season, this guarantee has to be extended to within 48 hours. If you have chosen the Express Courier option, we take every effort to ensure your items leave within 24 hours. Orders placed within our peak season may be subject to a further delay of up to 72 hours as this is generally our busiest season of the year. This may slightly vary during the peak season (October-February). The majority of orders leave us within 24 hours. Orders for delivery outside of the UK, will be dispatched on a Tracked Courier service. When selected, the order will be dispatched on a next day, signed for courier service. When selected, the order will be dispatched on a 2 day, signed for courier service. This option will only be available for lighter orders.

When this option is selected, the order will be dispatched using first class Royal Mail post. Click & Collect collections are available Monday to Friday between 8am and 5pm.įor UK orders, customers have the following shipping options:.Fast Track is NOT applicable to personalised items as these take an additional 2-4 days to complete.


Personalised items take an additional 2-4 days to complete.Items purchased over a weekend, bank holiday, or Friday after 3pm, may take longer.The majority of orders leave us within 2 days.
